Warranty Information

Effective Date: 5 May 2026

At AKM Repairs Ltd, we provide specialist component-level electronics repair services carried out by experienced engineers using professional diagnostic equipment, industry-standard rework methods, and structured quality control procedures.

Our warranty is designed to provide fair, transparent protection for work we have performed, while recognising the complex and high-stress nature of modern electronic hardware.

This warranty is provided in addition to your statutory rights under UK law.

1. Warranty Period

All eligible repairs include a 90-day limited return-to-base warranty on the repaired fault, unless otherwise agreed in writing at the time of service.

The warranty period begins on the date the device is marked as completed and ready for collection or dispatch.

The warranty period is continuous and does not pause, extend, or reset for any reason, including delayed collection.

2. Scope of Warranty Coverage

This warranty covers faults that are directly attributable to the original repair work carried out by our engineers, including:

• Defects arising from workmanship or assembly during repair
• Failure of components supplied and installed by us
• Issues directly related to the repaired circuit area or electrical path
• Failures of solder joints, traces, or rework performed by our technicians
• Verified faults linked to the original repair intervention

Where a valid warranty issue is confirmed, we will repair or rectify the fault at no charge for labour or parts related to the original repair scope.

3. Component-Level Repair Limitation

Many repairs involve complex multilayer PCBs, high-density GPUs, and sensitive electronic assemblies operating under high thermal and electrical load.

Warranty coverage applies only to the specific fault area addressed during the original repair.

Other components on the same board that were not part of the original repair scope are not automatically covered, unless the fault is proven to be directly related.

This reflects the nature of advanced electronics repair and normal wear of pre-used hardware.

4. Exclusions (What Is Not Covered)

This warranty does not cover faults or damage resulting from:

• New or unrelated faults developing after completion of repair
• Physical damage, impact, or handling damage after return
• Liquid ingress, corrosion, or environmental contamination
• Electrical damage caused by power surges, unstable power supply units, or incorrect system configuration
• Overclocking, overvolting, or operation outside manufacturer specifications
• Third-party repair attempts, modifications, or removal of warranty seals (where applicable)
• Software issues including driver faults, BIOS corruption, or operating system errors
• Burnt power connector
• Incorrect PSU or cables
• Cosmetic wear that does not affect functionality
• Customer modifications 
• Damage caused during transit due to inadequate packaging

Where such issues are identified, warranty coverage may not apply, and further inspection or repair may be offered on a chargeable basis with customer approval.

5. Enterprise & High-Performance Hardware Notice

High-performance computing hardware such as GPUs, AI accelerators, and server-class components operate under continuous thermal and electrical stress.

While we warrant the quality of our repair work, we cannot guarantee the remaining lifespan or reliability of pre-owned electronic components beyond the repaired fault.

AKM Repairs Ltd accepts no liability for indirect losses, including but not limited to:

• Business interruption or downtime
• Loss of revenue or production
• Loss of data or research delays
• System-level failures unrelated to the repaired fault

Customers operating critical infrastructure are responsible for maintaining appropriate redundancy, backups, and failover systems.

6. Warranty Claim Process

If you believe your device has developed a fault covered under this warranty, please follow the steps below:

Step 1 – Contact Us
Email our support team at info@akmrepairs.co.uk with your original job reference or invoice number.

Step 2 – Provide Details
Include a clear description of the fault, along with any photos or video evidence where possible.

Step 3 – Return for Inspection (if required)
If physical inspection is necessary, we will advise secure return instructions. Devices must be appropriately packaged and sent using tracked delivery.

We are not responsible for damage occurring during transit to our facility.

7. Inspection & Diagnostic Assessment

All warranty claims undergo full technical evaluation, including visual inspection, continuity testing, and thermal or electrical diagnostics where required.

• If a fault is confirmed as related to the original repair, it will be resolved under warranty at no cost.
• If no fault is found, or the issue is unrelated, we will inform you before any further work is carried out.
• Where additional investigation is required, a diagnostic fee may apply, but only with prior customer approval.

We always aim to provide clear technical findings before proceeding with any chargeable work.

8. Limitation of Liability

To the fullest extent permitted by law, AKM Repairs Ltd is not liable for:

• Loss of data
• Loss of business, revenue, or profits
• Indirect or consequential damages
• Issues arising from third-party hardware or system configurations

Nothing in this policy limits your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection laws.

9. Statutory Rights

This warranty operates alongside your legal rights as a consumer.

You are entitled to remedies under UK consumer law where applicable, and nothing in this policy is intended to restrict those rights.

10. Our Commitment

We are committed to delivering high-precision, component-level repair services built on technical expertise, transparency, and engineering integrity.

This warranty reflects our confidence in the quality of our workmanship and the standards applied to every repair completed in our facility.

Company Information

Entity: AKM Repairs Ltd

Workshop Address: 6 Oakfield Road, Fernwood, Newark, Nottinghamshire, NG24 3FT

Corporate Email: info@akmrepairs.co.uk

Official Website: akmrepairs.co.uk

Copyright © 2026 AKM Repairs Ltd. All rights reserved.