AKM Repairs FAQ Frequently Asked Questions –
- What types of devices do you repair?
We specialize in repairing a wide range of electronics, including GPUs, PlayStation (PS5/PS4), Xbox consoles, CCTV recorders, mobile phones (iPhone, Samsung Galaxy, etc.), tablets, laptops, and PCs.
- Do you offer site visits and mail-in repair services?
No, we do not offer site visits. Yes, we offer secure UK-wide mail-in repair services. Simply fill out our repair enquiry form and send your device to our repair centre. We’ll inspect, repair, and return it safely.
- How long does a typical repair take?
Most repairs are completed within 24–48 hours after diagnosis, depending on the issue and parts availability. We’ll keep you informed throughout the process. We work based on FIFO (First In, First Out) so the overall process can take 2 weeks; except if you required priority service for an additional £25.00.
- Are your technicians skilled?
Yes, all our technicians are experienced and skilled in electronic diagnostics and repairs, ensuring your device is in professional hands.
- Do you use original or compatible parts?
We use genuine or high-quality OEM parts, depending on the repair type and customer preference, to ensure durability and performance.
- Do your repairs come with a warranty?
Absolutely. All of our repairs come with a 90 days/ 3 months warranty covering parts and workmanship. Terms may vary by service type.
- Can I drop off my device at your workshop?
No, we do not accept local walk-ins and drop-offs. Please contact us or use the booking form to acquire a RRN (Repair Reference Number) for mailing-in your faulty device.
- How much does a repair cost?
Prices vary based on the device and issue. You can request a free estimate using our enquiry form, and we’ll provide a no-obligation quote.
- Do you repair liquid-damaged devices?
Yes, we offer liquid damage diagnostics and repair for phones, consoles, and laptops. However, full recovery may depend on the extent of the damage.
- How do I get started?
Simply fill out our online repair enquiry form, or contact us via phone 0749 278 8527 or email info@akmrepairs.co.uk . We’ll guide you through the process and provide next steps.